Role: Application Support Engineer

Salary: Up to £35k plus benefits

Location: Birmingham office

Working Model: flexible working hours and location. You can come into the office as much or as little as you like. The average, I would say, is twice a month.

Do you want to work in a company big enough to have well-established career paths yet small enough to know that all your work makes a real, material difference? How about a company that prides itself on having some of the best tech talent and a culture to match?

If not, why not, right?!

I love recruiting for this company, and I’m sure you’ll love working there.

I am looking for an Application Support Engineer to join a busy team of 3, you will be sitting in the engineering team as you will take on a crucial part of liaising with the developers.

You will be actively troubleshooting and resolving application support incidents. The cool thing about this is that each ticket will be a new issue that they are dealing with as this is a purpose-built SAAS platform. With each ticket you will be tackling it from a 2-prong approach, firstly fixing this for the client and then looking into why the problem occurred in the first place and ensuring that the same error doesn’t occur again.

Exposure to investigating and diagnosing technical support issues in an integrated system. SQL skills are imperative in the role to an intermediate level. A desire to gain knowledge with C# and azure is an advantage.

If this sounds like a great time to you, apply now, or if you want to ask some questions to learn more, drop me a line and let’s talk!

We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.

Ref: 2875233