Software Support Analyst

full time

Headline: A Software Support Analyst role in a growing software business; perfect for those with an interest in tech wanting to kick start their career. 
Location: Nottingham City Centre
Package: Up to £20k + £1k personal development budget pa
Ideal Candidate: Have some previous software support experience and wanting to break into a company with better long term prospects?  Read on...

The culture is cool, laid back and chilled. You can see that everyone is there because they actually want to be... it’s more than just a job to them.  It’s a modern, close-knit tech company with big ambitions and good people who treat people like people.

Sound like the type of place you want to work?  Great, but there’s more…

It’s a fun environment and to fit into this business culture you’ll need to be up for having fun too. You’ll be looked after with regular trips and incentives, such as New York and Munich. Not to mention the yearly £1000 budget for you to spend on personal development and the strong opportunities to grow and progress internally – who else does that?  C’mon, that’s pretty impressive…and typical of how much they want their employees to grow.

You’ll be a Junior-ish Software Support Technician with exceptional people skills and experience of working in a busy, structured support team. You don’t have to be super-nerdy; it's enough that you are interested in the world of technology and have some previous software support experience (with amazing communication skills, don’t forget)

The business develops and provides software for customers across the globe and in this role, you will be responsible for providing 1st Line customer support, coordinating with the relevant departments to handle complex issues and reporting back on issues so the development team can keep improving their product.

Having met the team and wandered around the offices, we can honestly say this is one of Nottingham's best small tech business to work for.  Their culture is everything - they take great pride in having a low staff turnover, great staff morale and retaining their identity whlist they have grown, with everyone pitching in, collaborating and looking out for one another.  It's a great place to kick start your career and prove yourself.

The pay is £20,000 + £1,000 yearly budget on your own personal development.

If you feel you tick these boxes let’s have a conversation! I can guarantee a response to each and every applicant. Get in touch!

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