2nd Line Technical Support

permanent
full time
Stratford Upon Avon
£22,000.00
£25,000.00
10-09-2018
32753

2nd Line Technical Support Engineer/ Junior Systems Administrator

PLEASE NOTE: You must be able to drive and have your own transport to be considered.

Summary

Headline: 2nd Line Technical Support technician, helping to support internal users on basic IT issues.
Location: Stratford Upon Avon (you MUST be able to drive)
Package: £22k - £25k + excellent benefits (bonus, pension, health etc.)
Ideal candidate: Must have a genuine interest in I.T, amazing communication skills, evidence of strong prioritisation skills. Career-changers welcome!

Overview of the role!

I’m on the search for a 2nd Line Technical Support Engineer/ Junior Systems Administrator who will be spearheading technical support in Stratford Upon Avon.

The ideal candidate would have exposure to 2nd line support, maybe coming from a small team where you’ve had your fingers stuck in many pies; undergoing some server work and project work, being the technical mind alongside your manager or even having less exposure than you would have hoped for and now you’re looking to train up in this regard.

Skills & experience:

  • Networking & Server Skills – DNS / DHCP, Windows Server 2008 / 2012
  • Group policy and Active Directory.
  • Experience of 1st,2nd and 3rd line support (or exposure to Server related issues)
  • It is advantageous, you have some exposure to Project work on a 2nd line level.
  • Experience with Monitoring tools, Windows 7/10, Office 2010/ 2013/ Office 365.

What’s on offer?

  • Salary: Up to £25K (depending on experience) + a good benefits package once you’ve passed probation.
  • This is not a desk bound role and you would need to have excellent customer facing skills.

Apply

If you feel you’d be a good match for the role, please apply now. If you would like to find out more, please feel free to call me on 0115 784 1333 - Jamal.

2nd Line Technical Support Engineer/ Junior Systems Administrator

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