Support Engineer

permanent
full time
Leicester
£20,000.00
£26,000.00
25-09-2018
32737

Support Engineer (Applications/Software)

Summary:

Headline: An exciting opportunity for somebody to really kick start their career in IT while working with some exciting products! 
Location: Leicester
Package: £20-£26k + flexible working hours + 25 days holiday + free fruit!
Ideal candidate:  Someone with a bit of experience within a support role but hasn't really had the chance to sink their teeth into the industry just yet.

We’ve received a new vacancy from a Leicester based software company who are looking for a new application and software support engineer!  You'd be working as part of a small six person team with lots of opportunities to progress. You'll have a great number of chances to learn about the software that the company is working with and use this new knowledge to push your career even further within the company. Because the team is so small, you'll be working closely with your manager who is an incredibly welcoming people person.

The role will involve working as part of a small software support team, who configure, install and support the company’s complex (and pretty cool!) software on behalf of external customers. They need someone who is able  to provide software / application support, so this role would suit someone coming from a fairly broad IT support background but with some dedicated software support (and preferably SQL / database) experience. You will also get the chance to get involved with project work and work closely with the IT manager on internal IT projects.

This role would be suitable for someone who has 12 months+ experience within a technically focused IT / Software support role who is keen to try new challenges. This role would be great for someone who loves to tinker with their own tech in their spare time, building computers/websites/programs for yourself or experimenting with a raspberry pi for example.

Skills/Experience:

  • Experience with SQL
  • 12 months minimum experience working on a service desk (Ideally working with software/application support)
  • Strong all round IT troubleshooting skills (Laptops, desktops, tablets, basic networking)

What's on offer?

  • Salary: £20k - £26k
  • 25 days holiday with bank holidays on top as standard (plus the chance to buy 5 extra days
  • each year)
  • Modern working environment (e.g. triple monitor workstations!)
  • Pool table, darts board, table football and games console
  • Childcare vouchers
  • Workplace Pension Scheme

If you feel you’d be a good match for the role, please apply now. If you would like to find out more, please feel free to call me on 0115 704 3114 - Ben Littlewood.

Support Engineer (Applications/Software) £20k - £26k

 

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