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Job category: Talent Management

Customer Support Engineer

Written by Rebel Recruiters on .

Role:  Customer Support Engineer

Location:  Nottingham

Salary:  Up to £45k per annum

The UK branch of this company is based in Nottingham and is looking for an experienced support engineer to join their team. You will be the first customer support engineer supported by 3 members of senior leadership so the career progression and opportunity to be recognised for your efforts is worth noting.

If you are looking to really hone your data skills in TSQL/SQL and SQL servers with a good understanding of engineering processes, this would be perfect. They are looking for someone always thinking ahead in terms of automating manual processes to make life easier and someone who knows how to communicate well with internal and external clients. If working in a ticket-based support role is your speciality, read on.

As a support engineer, you’ll be cleaning data from the NHS and processing it into data warehouses, writing and debugging stored procedures using automation where relevant, operating ETL processes/data pipeline and keeping the team informed of your progress.

Requirements:

Fantastic communication

Experience with TSQL/SQL + SQL server

Able to write and debug stored procedures

Automation experience

Understanding of engineering processes (ideally you have professionally practised or are learning an OOP language)

The major benefit of this role is the career progression element of working in a small UK branch of a larger Australian company meaning if you bring value, it will be noticed and will lead to a long successful career without needing to hop between companies for better opportunities.

If this sounds like the sort of roles you are applying for, hit apply and we’ll speak soon!

Senior Technical Consultant

Written by rebelrecruitersinfo on .

Role: Senior Technical Consultant (Oracle/Azure/SQL)

Location:  2 days a week in the Nottingham office

Salary: Up to £50k per annum

 

Important! For this role, you will need to have been living in the UK for 3 years (for security clearance purposes)

Sector: Cyber Security SaaS for the public and private sector

Working model: 35-hour week, 2 days a week in Nottingham office
Company size: Mid-sized (roughly 70 employees)

Summary:

If you’re really comfortable working in Oracle and SQL server with a lot of exposure to Azure and maintaining Window and Linux servers, this role would be ideal for you. You’ll get to work for a tight-knit company working on fascinating SaaS products for the intelligence sector. Hit apply and we will speak soon!

Job purpose: To maintain environments in Azure or on-premise, install and maintain databases (Oracle/SQL server), manage Windows and Linux servers, and now and again go and meet clients off-site around the UK.

Tech stack:

  • Azure DevOps
  • SQL Server
  • Oracle
  • Windows/Linux server knowledge

Benefits: 35 hours per week, 30 Days Holiday per year plus bank holidays, Contributory Auto-Enrolment Pension Scheme, Employee Engagement Programme, Continual Development & Training, On-site parking, Strong local transport links + much more after the probationary period is passed.

IT Support Analyst

Written by Rebel Recruiters on .

Role: IT Support Analyst

Location: Newark

Salary: Up to 30k (potentially higher for the right candidate) plus bonus

Are you looking for a role in which you can have control and autonomy? The option to learn and progress within your business sounds appealing? If so, then this may be the right role for you!!

You will be working for a company that has been around for over ten years and has grown and developed during this time. They are an open and progressive place to work, so you won’t be hampered by red tape as you develop and improve processes.

You will be reporting into the Head of IT in a role where you will need to show a positive, can-do attitude. There will be things that you don’t know but you will be given the opportunity to learn, and training will be provided to support you. You will need to be personable and great with people as they are a smaller business and require people who are prepared to work as a team, roll up their sleeves and get stuck in!

You will be dealing with approximately 200 tickets a month. Most of these will be simple fixes, but some will be more challenging and will test you.

What you need:

  • An understanding of how to install, update and maintain Windows 10 on client machines
  • Understanding of server software and technologies
  • Ability to manage and update active directory on prem and in azure
  • Fluency in office 365 user administration
  • Good understanding of back up best practices.

On top of excellent progression opportunities, working for a great employer and having training provided, you will also have access to a subsidised canteen and also subsidised gym membership!

This role will be based on site as you will be offering desk-side support to all end users.

If you would like to know more, please apply for immediate consideration!

Tech Support Specialist – German Speaker

Written by Rebel Recruiters on .

Role: Tech Support Specialist ” German Speaker

Location: Nottingham (Hybrid option)

Package: up to 40k

Do you thrive from a varied role? Are you a bilingual, German speaker? Are you someone who wants great progression opportunities?

This is a great opportunity to join a small, global software business who’s ambition is to help companies work better together, by providing first class collaboration software services.

You will be working on the service desk, so you must be a great communicator who wants to provide excellent customer service, you will need to be able to translate technical knowledge into more simpler terms as you will be dealing with clients of varying technical ability. However, this isn’t your typical service desk role, its not about high volume tickets, you could be on a call for up to two hours as you will be involved in

You will be solving complex technical problems, so you must have great technical knowledge. You must know all about PC’s, Applications, and other Peripherals. You will, however, receive full training on company specific software.

You must have experience working on a help desk and you must understand infrastructure, as you will be expected to get started on support calls very quickly! Knowledge of Microsoft 365 is key as this role is all about the infrastructure and multiple vendors.

You will be joining a small team of other bilingual people, who are working in other areas of the service desk. You will join a lively, small office which are based in Nottingham City Centre.

The salary on offer is up to 40k (DOE), there is some flexibility to the working hours. There is 25 days + bank holidays on offer. There is an extensive benefits package too which includes free snacks and coffee, all day! This role is 5 days a week and there maybe the opportunity for you to undertake on call work if you wish as they offer 24/7 support in the UK.

If this sounds like your dream role, hit the apply button below!

Technical Support Analyst

Written by Rebel Recruiters on .

Role: IT Support Analyst

Salary: Up to 30k

Office based (Stratford-Upon-Avon)

Love what you do but wish you were doing it somewhere a bit more people focused? Looking for some genuine work/life balance without being on-call every other evening/weekend?

Want to work somewhere the team really sticks together through the good times and the bad? Somewhere actively working to make the world a better place for generations to come?

This company are part of a huge wider group of companies who are growing fast. Your role is to be the on-site IT person for the company, ensuring that the IT systems (everything from desktops, laptops, printers, software etc.) allow them to carry out their roles efficiently.

You will be the main port of call for all technical faults, you will be dealing with colleagues that have varied technical ability, so you must be a great communicator who is able to translate technical talk into more basic terms.

You will be forward thinking and proactive, you’ll want to resolve faults before they’ve happened, and you’ll do that by thinking outside of the box.

You’ll ideally have a couple of year’s experience in a similar hands-on IT role. You’ll be passionate for IT and have the desire to progress, as there is plenty of opportunity to grow and move upwards through this company.

You will need to be highly proficient in the Microsoft world, including MS Office 365, Windows 10/11 and Active Directory.

The key areas you will be focused on are:

‘”  End user hardware & software (provisioning & troubleshooting)

‘”  Processing new user, mover & leaver processes from start to finish

‘”  Adhering to ISO27001 processes

‘”  Manning the IT ticketing system, to ensure issues are logged and resolved timely and efficiently

‘”  Providing technical support of the companies IT system, including: laptops, applications, servers and networks

As well as a salary of up to 30k, you’ll be entitled to 25 days annual leave, a generous pension scheme and an annual incentive plan. You can also buy up to 10 extra days holiday!

There is also no on-call with this role, so if you want to work somewhere you can enjoy a great work/life balance, then this would be the place!

If this sounds like the next step for you, please hit the apply button below for a guaranteed reply (for UK work eligible candidates).

IT Support Technician

Written by Rebel Recruiters on .

Role: IT Support Technician

Location: York – Hybrid

Package: Up to 35k

Are you ready to join an amazing, internationally renown company, who are always looking to the future? A company that provide innovative solutions that support communities and enables economic growth for countries across the world?

This company are looking for an IT Support Technician to join their team in York (youll be office based 3-4 days a week).

You will be working as an IT Support Technician looking, mainly looking after their York site, along with a few other smaller offices from time to time. This role will keep you very busy so you must be able to thrive whilst working under pressure!

It is key that you have knowledge of cloud technologies (Azure mainly), that youre familiar with both Windows and Linux environments and youve got a strong general understanding of networks and mainstream IT/software such as Office 365, web browsers, internet connectivity etc.

The role is paying up to 35k (DOE), It is a full-time role and there is a great holiday allowance, a great pension scheme. The culture of the company is second to none, although you will be lone working in the York office, you will have an amazing team behind you!

If this sounds like the role for you, please hit the apply button to apply now!