Job category: IT / Software Support

Role:  IT Support Analyst 

Location:  Office based 3-4 days a week, near Warwickshire/Leamington Spa 

Salary:  £25k – £29k + 10% bonus, 25 days holiday, generous pension, and more

Working hours: 37.5 hours, Mon-Fri 8 am-4.30 pm.

Since a young age, you’ve always found yourself drawn to technology.  Whether it was building your PC, overengineering your home network (because you can) or even solving other people’s IT problems, often for free.

All because you love technology.

But, unlike some of your peers you know that, deep down, you are a people person at heart.

You’re probably working for an MSP on a mind-numbing service desk or in a break/fix role, doing stuff you think is child’s play.

Or if not an MSP, then maybe another structured service desk environment, but you love the idea of going somewhere with real career progression, and a chance to actually work *inside* a company, one that is part of one of the UK’s fastest-growing groups.

You’ll enjoy working here because:

• The internal culture is legendary – they all look out for each other.
• Your manager will push you to grow and develop your knowledge and career.
• They are undertaking major IT work, which means for a bright thing such as yourself there will be plenty of opportunities to learn and gain exposure.
• Everyone will love you – they are crying out for a superstar tech support to come along and make everyone’s life easier – this is absolutely not a role where you are just another number.
• The benefits are excellent, including a 10% bonus.
• This company employ about 400 people and has a small in-house team of IT specialists.  You will work with the IT manager to support the company’s IT needs remotely and in person.

It’s a 1st/2nd line role, so whilst you won’t be expected to deal with high-level issues (they have an outsourced partner to assist with trickier issues), you will be working very independently.

If you prefer to work in a team of IT professionals all sitting together in the same office this role won’t be for you.

You’ll be office-based four days a week in Warwickshire, but your manager will probably only be in once a week – the rest of the week you will be working under your own steam and doing on-site work with users.

You will be responsible for supporting and setting up all laptops, PCs and peripheral devices.  You’ll be supporting Azure/Active Directory, undertaking network support (WAN/LAN/Switches/Routers etc.) and doing some basic server support on-premises and in the cloud (Azure).  You’ll ideally have 2 years of experience in a commercial IT support role, with a strong, broad Microsoft background.

You will need to be able to drive to commute to their office 3-4 days a week.

On offer is a basic salary between £25k – £29k + 10% bonus, 25 days holiday, generous pension, discounted gym membership, health/life insurance and more.

Please apply for a guaranteed personal reply.

Role: Network Support Engineer

Location:  Coventry – Hybrid

Salary: Up to £50,000

The client that I’m working is not your average tech company. They are a crew of digital pioneers.  People who are true experts in their field – ‘average’ doesn’t happen on their watch.

As a Network Support Engineer, you’ll be one of their heroes behind the scenes, ensuring their network thrives and thrives. Here’s what you’ll be diving into:

• Network Ninja: Your networking expertise is second to none, with hands-on experience in a variety of real-world networks, especially with Cisco routers and switches.
• Internet Maestro: You’re not just a network pro; you’re a wizard in internet infrastructure tech. DNS, DHCP, IPAM (bonus points if you know DDI appliances) and web caching (especially with Squid) are your domain. Or, if you’re an HTTP aficionado, we want to hear from you!
• Linux Lover: They’re big fans of Linux and would prefer you are too! Fluency with Linux is a big plus.
• Command-Line Magician: Command-line tools are your trusty sidekicks, helping you tackle daily tasks, manage files and machines, and troubleshoot with ease.

What’s in It for You:

A competitive salary of up to £50,000.

A vibrant and innovative work environment where your tech brilliance will be allowed to shine.

To apply, send your CV (and a brief cover note ideally) to Yas @ Rebel Recruiters for a guaranteed personal response.

Role:  ServiceNow Administrator

Salary:  £35k to £44k per annum dependent on experience

Location:  Once a month in Leicester (or more if you don’t like working from home)

Sector – Luxury automotive (vroom vroom)

Benefits – Remote working, additional holiday, industry-leading maternity, paternity and adoption pay, enhanced long service awards, discounted car schemes, high street discounts etc.

Hello and welcome to ServiceNow fangirls! I’m working with a company currently looking for a ServiceNow administrator or specialist that has been working hands-on in a professional role for at least a year utilizing Service Now. If you are looking to up your game and finally get the recognition you deserve in this space, read on…

So, what can you expect in this role day to day?

A day in the life would be sorting through queries/tickets coming in from the service desk and knowing how to process, resolve and escalate each issue dependent on priority. Ideally, they are looking for someone who can read and write basic JavaScript and you’ll get a chocolate chip cookie if you can also use PowerShell but no worries if not. There have been a lot of integration projects recently so any exposure to Active Directory would be very helpful in this position.

What can you expect in the long term?

The reason I said earlier that they are looking for ServiceNow fans is because this role would be great for someone who longer term sees themselves becoming a ServiceNow developer. Exciting!

Role:  1st Line Support (SQL based)

Location: 3 days a week in Nottingham HQ

Salary:  Up to £25k per annum

YOU NEED TO HAVE BEEN IN THE UK FOR THE LAST 3 YEARS

Listen up my wonderful junior support people! It’s a proper bummer trying to find solid support roles in the current job market, no? Companies want you to be able to work with Microsoft, Apple, Android, blah blah blah!  Juggling with one hand while typing with the other. Well, this company says “No more of that nonsense!”

Sector – SaaS for the public sector/police and intelligence agencies (mYstEriOus)

Angle – Listen, they just need someone who has an interest in tech and developing your skills further. You will have full variety in your day-to-day role and must not be afraid to pick up the phone and speak to customers!

Benefits – They have a bonus which is 50% based on performance and the other 50% is the same for everyone to make it fair.

You’ll be working in a team of 4 solving support tickets as they come in so someone who has supported software applications is ideal. The support manager has automated all the macros work so your days of copying and pasting macros are well and truly over. He has said that he likes the team to have fun, get the work done and come up with ways to make support more efficient for clients.

If this sounds interesting, hit apply and I look forward to speaking to you soon! 😊