Role: 1st Line Support (SQL based)
Location: 3 days a week in Nottingham HQ
Salary: Up to £25k per annum
YOU NEED TO HAVE BEEN IN THE UK FOR THE LAST 3 YEARS
Listen up my wonderful junior support people! It’s a proper bummer trying to find solid support roles in the current job market, no? Companies want you to be able to work with Microsoft, Apple, Android, blah blah blah! Juggling with one hand while typing with the other. Well, this company says “No more of that nonsense!”
Sector – SaaS for the public sector/police and intelligence agencies (mYstEriOus)
Angle – Listen, they just need someone who has an interest in tech and developing your skills further. You will have full variety in your day-to-day role and must not be afraid to pick up the phone and speak to customers!
Benefits – They have a bonus which is 50% based on performance and the other 50% is the same for everyone to make it fair.
You’ll be working in a team of 4 solving support tickets as they come in so someone who has supported software applications is ideal. The support manager has automated all the macros work so your days of copying and pasting macros are well and truly over. He has said that he likes the team to have fun, get the work done and come up with ways to make support more efficient for clients.
If this sounds interesting, hit apply and I look forward to speaking to you soon! 😊
