Role: Tech Support Specialist ” German Speaker
Location: Nottingham (Hybrid option)
Package: up to 40k
Do you thrive from a varied role? Are you a bilingual, German speaker? Are you someone who wants great progression opportunities?
This is a great opportunity to join a small, global software business who’s ambition is to help companies work better together, by providing first class collaboration software services.
You will be working on the service desk, so you must be a great communicator who wants to provide excellent customer service, you will need to be able to translate technical knowledge into more simpler terms as you will be dealing with clients of varying technical ability. However, this isn’t your typical service desk role, its not about high volume tickets, you could be on a call for up to two hours as you will be involved in
You will be solving complex technical problems, so you must have great technical knowledge. You must know all about PC’s, Applications, and other Peripherals. You will, however, receive full training on company specific software.
You must have experience working on a help desk and you must understand infrastructure, as you will be expected to get started on support calls very quickly! Knowledge of Microsoft 365 is key as this role is all about the infrastructure and multiple vendors.
You will be joining a small team of other bilingual people, who are working in other areas of the service desk. You will join a lively, small office which are based in Nottingham City Centre.
The salary on offer is up to 40k (DOE), there is some flexibility to the working hours. There is 25 days + bank holidays on offer. There is an extensive benefits package too which includes free snacks and coffee, all day! This role is 5 days a week and there maybe the opportunity for you to undertake on call work if you wish as they offer 24/7 support in the UK.
If this sounds like your dream role, hit the apply button below!
